Privacy Policy.
Your data, our care.

Last updated: May 9, 2026

1. Information We Collect

Bayshore TV Mounts collects information you provide directly when you submit a quote request, including: name, phone number, email (if provided), service address, and details about your TV installation needs (TV size, wall type, neighborhood, notes).

We also automatically collect technical information when you visit our website, including IP address, browser type, device type, pages visited, and traffic source (Google, Facebook, direct, etc.) via cookies and tracking pixels.

2. How We Use Your Information

We use your information to:

• Respond to your quote request and schedule services
• Send you appointment confirmations and reminders
• Request reviews after service completion
• Send occasional reactivation emails (typically once per year)
• Improve our services and website experience
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only with:

• Service providers who help us operate our business (Telegram, Google Analytics, payment processors)
• Law enforcement when legally required

4. Cookies and Tracking

We use the following tracking technologies:

• Google Analytics 4: Anonymous traffic and behavior data
• Google Tag Manager: Tag and conversion management
• Facebook Pixel: For ad campaign measurement and retargeting (when active)
• Microsoft Clarity: Anonymous heatmaps and session recordings (no identifying data)
• Cloudflare Web Analytics: Privacy-friendly traffic analytics

You can opt out of cookies via your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

5. SMS / Text Messaging

By submitting a quote form or providing your phone number, you consent to receive SMS messages from Bayshore TV Mounts regarding your quote, scheduled appointments, and service updates. Message and data rates may apply. You can opt out at any time by replying STOP.

6. Your Rights

You have the right to:

• Request a copy of personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

To exercise any of these rights, contact us at (786) 593-0784.

7. Data Retention

We retain customer information for as long as necessary to provide services and comply with legal obligations. Quote requests that don't convert to bookings are typically deleted after 12 months.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to deletion, and the right to opt-out of the sale of personal information (we do not sell personal information).

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Material changes will be communicated via the website.

11. Contact

Questions about this privacy policy?

Bayshore TV Mounts
Tampa, FL
Phone: (786) 593-0784